Roy Foster's Automotive

Professionalism, Quality, and the best customer service I have experienced in the industry. I have had my car in shops in Florida, Texas, and Pennsylvania. None of those can compare to the quality of service that you'll find here. Jimmy was awesome! Sending me updates and letting me know the condition of my vehicle, he let me know what the issues were when they were found, and informed me exactly what they needed to do to fix it. He showed great consideration, professionalism, and care! The team was hard working and focused on finding the problems and implementing the solutions and from what I could see from the detailed service report, I couldn't ask for a more professional installation of parts and repairs. They cared that my car was running in good condition. My car was in a no start condition with multiple unknown problems and was towed to the shop. Roy Foster's professionals were able to make my old Mercury cougar run again! They worked through all the issues and now I can drive it again. If you ever need service for your vehicle. If you are new to Reno and haven't been to Roy's yet. This is the best place to go to get your vehicle serviced and back in great condition!

They offer a used car pre-purchase check for 2 cars. I was wary of the charge for this service but the service advisor answered all my questions completely. They had the car for 2+ hours and delivered a 15 page comprehensive report covering every aspect of the car. This report included the condition of all fluids, alignment, computer modules and photos from underneath the car. I was provided with estimates to bring the car up to par. I was impressed with the professionalism of the staff and the immaculateness of the service area. I’ll be bringing any used car to them for a pre-purchase check and most likely will be using them for any auto service in the future. This company should be selling business consulting to other auto service companies.

They stand behind their own work. They’re efficient

Excellent service, great communication, prompt and friendly!